Inferring time!!

Watch the video below and stop it at
11 seconds what do you infer about the character? How do you know this? 24 seconds what do infer about the new character? How do you know this? 33 seconds what is the problem? How do you know this? 1minute 10 seconds. How is the character feeling? How do you know this? 1 minute 16seconds how is the character feeling know? How do you know this?